Cigna Announces the Appointment of New CEO for Europe



Cigna appointed Mr Phil Austin as the new CEO of Cigna, Europe. Mr Austin will continue to report to Cigna’s EMEA CEO, Mr Howard Gough. Mr Austin will be responsible for developing strategic market growth for Cigna in the European market.


Mr Phil Austin has been with Cigna since 2002 and lead the company’s strong growth as the head of Global Individual Private Medical Insurance. From there, Mr Austin moved to Cigna UK’s domestic growth as the Managing Director of Cigna UK.


Cigna’s EMEA CEO, Howard Gough comments:

“Europe is a very important market for Cigna as it is for our clients, customers, broker and provider partners. We have a strong foundation of scale, service excellence and innovation to build on. As such deploying one of our top talents to the region was a critical and deliberate strategic move, and with Phil, he brings a depth of experience from not only within Cigna but through his many years leading the way in the health insurance industry as a whole. I am excited that Phil will lead our European businesses through the next phase of growth enabling all our customers and clients to benefit from our industry-leading global capabilities as well as our deep-rooted local expertise.”


Other appointments under the European team restructuring are:

  • Liam Hughes - European Sales & Client Management Director
  • Will Shaw - Sales Effectiveness Director
  • Frank Indestege - EU Partnership and B2G Director
  • Amy MacKay - EMEA Head of Broker Relations and Cross Sell


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